The idea of counselling can be daunting, and it may not be for everyone. There is perhaps a stigma attached to it; questions of why a person is receiving counselling, and whether something is wrong with them, not fitting into that cultural norm. It can also be viewed as a quick fix, for the counsellor to tell you what to do and give you direct advice. There may even be the thought that you do not need to put any effort into it. There can be many misconceptions about counselling.
That said, counselling is an option for anyone. There may be other options that one may have – the key is to know what options lay in front of you, and to choose what is best for you in the given circumstances.
By opting for counselling, this is not as daunting as it may sound. There is no set time limit involved. All you would need is yourself, your commitment to the scheduled session's and to be prepared to work on yourself internally.
The first step in counselling involves walking through your concerns to explore the issues affecting you, to feel heard. It is important to know that every relationship you have with a counsellor is strictly confidential.
Counselling is goal oriented, with goals discussed between you and your counsellor. Depending on what approaches are used, counselling can challenge you, to open you up to other perspectives of thought and/or action, to encourage you to grow. Sometimes you may find that you had all this within yourself, you just needed a little push in the right direction.
Ultimately, it is up to you to decide what changes you want and what actions to take for yourself. You are in the driving seat of the counselling journey, to be heard, to be empowered and to be the expert of your world.
Do not use this website if you are in a life-threatening situation. Call your emergency services.
Please read these Terms of Use carefully ("Terms"). These Terms govern and apply to your access and use of the communication platform offered by Binaro Limited, via the Confide In website and Confide In mobile apps (“App”). By accessing or using the Service, you agree to comply with and to be bound by all of the terms and conditions described in these Terms. If you do not agree to all of these terms and conditions, you are not authorized to use the Service.
You hereby certify that you are (i) over the age of eighteen (18) or have the legal ability to consent to the Service, and (ii) physically located or are a resident of Country you have chosen as your current residency when creating your Account. You agree to provide “Contact Information” (your personal contact and/or a close family member/relation) to your Provider to act as an information source to be used in case of a mental health crisis or other emergency where knowledge of your location is crucial. You acknowledge that your ability to access and use the Service is conditioned upon the truthfulness of the information you provide regarding your age, residence and Contact Information and that the Providers you access (“Provider(s)”) are relying upon this certification in order to interact with you and provide the Services.
To access the Services, you must first enrol to establish an individual user account (“Account”), by providing certain information. You agree that you will not create more than one Account or create an Account for anyone other than yourself. In exchange for your use of the Service and, if applicable, in order for providers to send notices to you, you agree to: (i) provide true, accurate, current and complete information about yourself as prompted by our Account enrolment form (understanding you may use an anonymous user name or nickname after you provide certain personal and emergency Contact Information); and (ii) each time you log on, maintain and promptly update such Account information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, Confide In has reasonable grounds to suspect that such Account information is untrue, inaccurate, not current or incomplete, Confide In reserves the right to transition your treatment to another Provider outside of Confide In and refuse any future request(s) to use the Confide In Services. You shall at all times remain responsible for maintaining the confidentiality of your Account password and username (if any) and any other security information related to your Account. Confide In will not be liable for any loss that you incur as a result of someone else accessing and using your Account, either with or without your knowledge.
You agree not to access or use the Service in an unlawful way or for an unlawful or illegitimate purpose or in any manner that contravenes these terms. You shall not post, use, store or transmit(i) a message or information under a false name; (ii) information that is unlawful, libellous, defamatory, obscene, fraudulent, predatory of minors, harassing, threatening or hateful to any person; or (iii) information that infringes or violates any of the intellectual property rights of others or the privacy or publicity rights of others. You shall not attempt to disrupt the operation of the Service by any method, including through use of viruses, Trojan horses, worms, time bombs, denial of service attacks, flooding or spamming. You shall not use the Service in any manner that could damage, disable or impair the Service. You shall not attempt to gain unauthorized access to any user accounts or computer systems or networks, through hacking, password mining or any other means. You shall not use any robot, scraper or other means to access the Service for any purpose. Neither Confide In nor its affiliates are under any obligation to respond to messages posted on the Service. You are solely responsible for the information or material you post on the Service.
The following terms apply to any App accessed through or downloaded from any source (such as the Apple App Store or other similar platforms) where the App is made available (each such distribution platform an "App Provider"). You acknowledge and agree that: these Terms are between you and Confide In, and not with the App Provider, and that Confide In (not the App Provider), is solely responsible for the App; and the App Provider has no obligation to furnish any maintenance and support services with respect to the App claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Confide In.
If you download the App, such as a stand-alone software product or a browser plugin, you agree that from time to time, the software may require that you download upgrades, updates and additional features we publish in order to improve, enhance, and further develop the software, Service, or App. The Service may change from time to time and/or Confide In may stop (permanently or temporarily) providing the Service (or features within the Service), possibly without prior notice to you.
Any payment you make for the use of the Services is used to compensate Confide In for its software development, overhead, administrative services and other corporate costs and fees, including transaction fees for credit card usage.
You agree to pay all fees and charges associated with your Account on a timely basis in accordance with the fee schedule, and the terms and rates published by Confide In from time to time. Such fees and charges may be charged to the credit card you provided during the initial setup of your Account. You agree to maintain valid credit card and bank account information in your Account. By providing Confide In with credit card and bank information you authorize Confide In to bill and charge you accordingly.
ACCESS TO THE SERVICE AND THE INFORMATION CONTAINED THEREIN IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CONFIDE IN DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, CONFIDE IN DOES NOT WARRANT THAT ACCESS TO THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE AND YOUR RELIANCE UPON ANY OF ITS CONTENTS IS AT YOUR SOLE RISK.
YOU SHALL BE SOLELY AND FULLY RESPONSIBLE FOR ANY DAMAGE TO THE SERVICE OR ANY COMPUTER SYSTEM, ANY LOSS OF DATA, OR ANY IMPROPER USE OR DISCLOSURE OF INFORMATION ON THE SERVICE CAUSED BY YOU OR ANY PERSON USING YOUR USERNAME OR PASSWORD. CONFIDE IN CANNOT AND DOES NOT ASSUME ANY RESPONSIBILITY FOR ANY LOSS, DAMAGES OR LIABILITIES ARISING FROM THE FAILURE OF ANY TELECOMMUNICATIONS INFRASTRUCTURE, OR THE INTERNET, OR FOR YOUR MISUSE OF ANY PROTECTED HEALTH INFORMATION, ADVICE, IDEAS, INFORMATION, INSTRUCTIONS OR GUIDELINES ACCESSED THROUGH THE SERVICE.
IN THE EVENT OF ANY PROBLEM WITH THE SERVICE OR ANY OF ITS CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THE SERVICE. UNDER NO CIRCUMSTANCES SHALL CONFIDE IN, ANY CONFIDE IN LICENSOR OR SUPPLIER, OR ANY THIRD PARTY WHO PROMOTES THE SERVICE OR PROVIDES YOU WITH A LINK TO THE SERVICE BE LIABLE IN ANY WAY FOR YOUR USE OF THE SERVICE OR ANY OF ITS CONTENT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, ANY INFRINGEMENT BY ANY CONTENT OF THE INTELLECTUAL PROPERTY RIGHTS OR OTHER RIGHTS OF THIRD PARTIES, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT.
UNDER NO CIRCUMSTANCES SHALL CONFIDE IN, ITS LICENSORS OR SUPPLIERS OF NON-MEDICAL/ MENTAL HEALTHCARE SERVICES OR ANY THIRD PARTY WHO PROMOTES THE SERVICE OR PROVIDES YOU WITH A LINK TO THE SERVICE, BE LIABLE FOR ANY PUNITIVE, EXEMPLARY, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY PERSONAL INJURY, LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR COMPUTER OR OTHERWISE) ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER UNDER A THEORY OF BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, MALPRACTICE OR OTHERWISE, EVEN IF CONFIDE IN OR THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Confide In may suspend or terminate your access to the Service at any time, for any reason or for no reason at all. Confide In has the right (but not the obligation) to refuse to provide access to the Service to any person, agency or organization at any time, for any reason or for no reason at all, in our sole discretion. Confide In reserves the right to change, suspend, or discontinue all or part of the Service, temporarily or permanently, without prior notice.
Confide In is devoted to safeguarding the private information of our customers and employees, ensuring the highest level of confidentiality of records. This Privacy Policy outlines the information we collect, how we use it, disclosure of personal data, and the choices you have associated with that data. Confide In, its personnel and affiliates strictly adhere to this Privacy Policy.
Confide In uses your data to provide and improve the Service. By using this Service, you agree to the collection and use of information in accordance with this policy.
Confide In collects and retains various information from customers to include the following:
Confide In uses the collected data for various purposes:
Confide In uses non-identifying and aggregate information to better design our Website and to use in research and trend analysis. For example, we may tell an advertiser that X number of individuals visited a certain area on our Website, but we would not disclose anything that could be used to identify those individuals. We only provide data to our partners, if any, after we have removed your name and any other personally identifying information from it, or have combined it with other people's data in a way that it no longer personally identifies you.
We do not share non-public personal information about our customers (present, former, and potential) with anyone, except as required by law, or as follows:
The security of your data is important to us. Confide In uses encryption, with data stored securely.
We restrict access to information about you to those employees who need to know that information as part of their job responsibilities. We also educate our employees about the importance of confidentiality and customer privacy through standard operating procedures and our Code of Conduct. We take appropriate disciplinary measures to enforce employee privacy responsibilities.
Confide In maintains strict information security procedures, including physical, electronic and procedural safeguards, to protect the confidentiality of your information.
Confide In does not provide service to anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
These services allow the web site to access the data on your profile in the social networks, and to interact through your post. These services are not activated automatically but require express authorization by the User.
Confide In Users can share information and Data supplied to this Site with the social networks with which the User is registered, accepting their privacy policy. Facebook social buttons/widgets (Facebook) Facebook Social button is a service run by Facebook Inc., a company that complies with the “Safe Harbor” Privacy Policy Framework initiative, guaranteeing the handling of Personal Data.
Twitter is managed by Twitter, a company that complies with the “Safe Harbor” Privacy Policy Framework initiative, guaranteeing the handling of Personal Information.
Instagram is managed by Facebook Ireland Limited, a company that complies with the “Safe Harbor” Privacy Policy Framework initiative, guaranteeing the handling of Personal Data.
Linkedin is managed by Linkedin, a company that complies with the “Safe Harbor” Privacy Policy Framework initiative, guaranteeing the handling of Personal Data.
We try to keep Confide In safe, but it is to be used at your own risk. We do not guarantee that Confide In will be safe or secure. Understand, that we treat your use of our platform with the utmost respect to your privacy. Confide In is not responsible for data lost/exposed/used due to the nature of the Internet and digital environments, including illegal actions of hackers and criminals, technical malfunctions of servers and database etc. These are the accepted risks of our Users and users of the Internet in general. You are agreeing to this standard in using our site.
Confide In reserves the right to amend this Privacy Statement at any time, with changes notified to you accordingly via email or notification on our service, prior to the change becoming effective. Only the current Privacy Policy may be deemed effective, with the “effective date” updated. You are advised to review this Privacy Policy periodically for any changes; changes to this Privacy Policy are effective when posted on this page.
You do hereby acknowledge and agree that Confide In’s Services and any essential software that may be used in connection with our Services (“Software”) shall contain proprietary and confidential material that is protected by applicable intellectual property rights and other laws. Furthermore, you herein acknowledge and agree that any Content which may be contained in any advertisements or information presented by and through our Services or by advertisers is protected by copyrights, trademarks, patents or other proprietary rights and laws. Therefore, except for that which is expressly permitted by applicable law or as authorized by Confide In or such applicable licensor, you agree not to alter, modify, lease, rent, loan, sell, distribute, transmit, broadcast, publicly perform and/or created any plagiaristic works which are based on Confide In Services (e.g. Content or Software), in whole or part.
Confide In herein has granted you personal, non-transferable and non-exclusive rights to make use of the object code or our Software on a single computer or mobile device, as long as you do not, and shall not, allow any third party to duplicate, alter, modify, create or plagiarize work from, reverse engineer, reverse assemble or otherwise make an attempt to locate or discern any source code, sell, assign, sublicense, grant a security interest in and/or otherwise transfer any such right in the Software. Furthermore, you do herein agree not to alter or change the Software in any manner, nature or form, and as such, not to use any modified versions of the Software, including and without limitation, for the purpose of obtaining unauthorized access to our Services. Lastly, you also agree not to access or attempt to access our Services through any means other than through the interface which is provided by Confide In for use in accessing our Services.
valencia@confidein.care
WhatsApp