Coming soon. Website and platform under development – stay tuned.

How Will Confide In Help You?

We have all been there – needing support and perhaps not always knowing where to go to or whom to turn to. It can be difficult in taking this first step to seek help, to find someone to set up an appointment with, waiting for that appointment, and to confide in them.

Confide In will help you in taking this first step – we provide secure online counselling and emotional support.

Confide In is confidential, delivering quality care, convenient, cost-effective, and there for you, whenever you need someone to talk.

How Do We Work?

Emotional support is at your fingertips. The struggle is understandable and Confide In is here to help you through it. Confide In is an online counselling and emotional support service with messaging, voice and/or video calls with your counsellor, including easy appointment scheduling.

Confide In offers a free trial to those interested in starting with us. With an introductory voucher code, a free trial is available for a first session (lasting one hour) through whichever mode of communication that is preferred, be it online messaging, voice call,or video call.

Individual sessions thereafter are available with the pricing flexible depending on circumstances.

What are Your Benefits?


The online service is secure and confidential.


Confide In is reliability at its best, ensuring that you receive a response from your counsellor in a timely manner.


Send a message or talk from anywhere, using your phone or computer. Busy lives are led, and it is understandable that seeking support may not always be easy. Confide In provides convenience in reaching out to your counsellor.


All counsellors are trained and experienced professionals.


Confide In is affordable, with flexibility in pricing.

About Us

My name is Valencia and I have been working as a Counsellor since 2014. I deliver quality care for a range of clients across different cultures, including refugees and asylum seekers. Having grown up in Hong Kong, I understand the city and what people might face. My sensitivity to cultures and the sub-cultures therein aid me in my counselling and in understanding the individuals that I work with.

I was drawn to counselling having neglected my own emotional wellbeing. As a result, I wish to make counselling as aware and accessible as possible, recognising the need for it in today’s young adult population.

I work to understand my clients, to give them the space and support they need, and work collaboratively on an approach to explore different perspectives and options. I believe everyone has the capacity for growth and change, that this needs to be harnessed with the right support.


Master of Counselling, Monash University, Melbourne, Australia

MSc Clinical and Health Psychology, University of Manchester, Manchester, United Kingdom

BSc Applied Psychology, Cardiff University, Cardiff, United Kingdom

Who I Work With

I work one-on-one with adults for both short- and long-term work, according to their needs. I have experience in:


Work stress



Young adults


News & Blogs

Truly Compassionate

The true meaning of compassion is to recognize the suffering of others and then take action to help. Compassion embodies a tangible expression of love for those who are suffering.

Read More

Strategies to break through the procrastination cycle

Procrastination is the practice of deferring or postponing duties until the last possible moment or after the deadline has passed. It may be such an ingrained pattern that it seems impossible to change it.

Read More

Anger: A substitute emotion

People who are angry most often believe that their anger is legitimate. Others, on the other hand, are not always in agreement.

Read More

How Can I Provide Emotional Support to Someone Else?

People express emotional support for others through encouraging, reassuring, and showing compassion to those in need. There are several ways to show empathy, such as verbal remarks or physical gestures.

Read More

COVID-19 Side Effect: 'Zoom Dysmorphia'

According to reports, spending too much time on virtual platforms may influence people's self-image and cause them to rush for cosmetic treatments they may not have contemplated months before viewing a video screen, a new phenomenon known as "Zoom Dysmorphia.

Read More

The R-Slur and Its Implications

Let’s talk about the R-Word. What’s the R-Word, you’d ask? Well, in the most non-offensive way possible, R-Word (or R-Slur), stands for terms like “retard”, “retarded”, and any other word ending in “-tard”.

Read More

Debunking myths about counseling

Sometimes, the fear of being labeled and discriminated against leads to people hesitating in seeking help for their mental health issues.

Read More

Healthy Thoughts And Actions

So, what could be some of the healthier thoughts and actions that can help to put these unhealthy thoughts at bay?

Read More

Unhealthy Thoughts

Yes, our thoughts are messy. Often, they are unhealthy thoughts.

Read More

The Pandemic And Ringing In The New Year With Our Mental Health

The year of 2020 has certainly been an uneasy start to the new decade. Ringing in the new year almost

Read More

A Busy Mind

Sometimes I find my mind to be busy. What do I mean by this? I mean thoughts that are just going around in my head

Read More

Is Counselling For Me?

The idea of counselling can be daunting, and it may not be for everyone. There is perhaps a stigma attached

Read More

It Can Be Difficult To Confide In Someone

When going through tough times, we often find ourselves in a negative mindset, with thoughts

Read More

Our Partnerships

Confide In recognises that partnerships with other individuals and organisations promotes Mental Health in the community.

We value our partners and collaborators, as we can have a greater impact and outreach when working together.

Since 2010, Wellspring is working for the support and restoration of individuals dealing with crises in their lives due to human trafficking, prostitution, or other related abusive situations.

Confide In is proud to stand with Wellspring in supporting their beneficiaries with all their psychological needs by providing counselling and emotional support services.

Do not use this website if you are in a life-threatening situation. Call your emergency services.